I cannot Login, what should I do?

Make certain that your "Caps Lock" is not on. Check your username and password, they are case sensitive.

My username and password are correct and I cannot login.

If you have changed your password recently on the Syrus Website, it may have not updated. Contact your Syrus Account Representative at 1-800-647-1560 for assistance.

When I login, I get the incorrect store information. Why?

If you have moved to another location recently, your account information will need to be updated. Contact your Syrus Account Representative at 1-800-647-1560.

 If you are an above the store leader and have undergone a store re-alignment, contact your Syrus Account Representative at 1-800-647-1560 to update your user information.

There are old users showing up on the Syrus Labor Scheduler login screen, how do I remove them?

To remove these users. Click the Database Icon next to the question mark in the upper right hand corner of the login screen. You will be prompted to save the old data file, Click Yes. The Syrus Labor Scheduler will close and restart. The login screen will now be clear. Just login by select "click here".

The Syrus Labor Scheduler says that the "time settings on my computer seem to be inaccurate"

In order for the Syrus Labor Scheduler to properly synchronize, you must have the correct time zone setting on your computer. To change your time settings, select Start > Control Panel > Date and Time Settings. You may be required to be an administrator on your PC to change these settings. If you are unable to change these settings, contact your System Administrator.