General Help
Basic Navigation of the Website
This document is to help as a quick reference guide to the features of this program. As with all Syrus programs, you can call your Account Representative’s extension at
1-800-
647-1560, or e-mail training@syrusinfo.com for additional training.
- Home - Today: Your Company Home page that contains content provide by Syrus and you business.
- Food - This encompasses Order and Inventory Management.
- Analytics - This site provides you a portal to create, share and review Reports.
- Data Entry - This site provides you a portal to modify, update and collect data.
- Forecasting - This site allows you to forecast and plan future activities.
- Reports - Syrus Standard and Business Intelligence Reports.
- Support - This site provides handy information on how to contact Syrus.
- Downloads - This site provides an central location to download custom information.
- NEW!
Partners- Need to get to a vendor quickly, sign up here.
- NEW!
BackOffice Tools - The Syrus Transaction Log Viewer,
There are several navigation features available on the Syrus Website.
When you left-click the Syrus Gel button ,
it will provide a method to quickly navigate the Syrus Hosted website.
Additionally, there are two distinct methods to navigate your business once a feature is selected.
- To navigate using the breadcrumb tool, begin by selecting the link
immediately to the right of the business name>. An additional list of businesses
will appear. Select the business you wish to view. Depending on how your
business is organized, you may see a selection of more businesses or a selection
of sites. Also, how much of the selection you have available to you is set by
your businesses administrator and Syrus Account Representative. If you are a
single site user, you will only be able to view that site. For multiple site
users, individual sites or the entire business can be selected.
- To navigate the business structure using the drop down method, select
the parent business to activate the drop down box. Your business and site
selections are governed by your access level and business structure. To
select another business, select the parent of Back to link to make another
selection.
Changing your Password
To change your password using the website utility
- Select Your username from the upper right of the webpage.
- Select the user name from the dropdown on the left side of the page.
- Select Reset Password
- Enter the old password
- Enter the new password in the appropriate text boxes.
- Select Save New Password
- The change is available immediately
Forgot your password? Contact a Syrus Account Representative for assistance.
Feature and Application Availability
Features and application access are governed by your
business administrator and Syrus. Some or all features may not be available or
restricted to
you based on service level agreement and specific directions by your business
administrator. If you have any questions, contact a Syrus Account
Representative.
Personal Assistance, Additional Information or
Training
A Syrus Account Representative is always your quickest way to answer any of your questions
or assist you with any problem. You can contact a Syrus Account Representative at 1-800-647-1560.
For additional training and information, weekly online sessions are available
based on product and demand. If you wish to set up a special training
session to learn more about Syrus, contact Chris Fryman at 1-800-647-1560
ext 1186 or e-mail to
training@syrusinfo.com
©2010 Last Revised 6/11/2010